leadership

Bullet Points: Gilt Groupe Advice; MBA Pay; A Bounty on Headhunters

The Accidental Creative: Are You Taking Ground or Just Maintaining It?

Todd Henry runs The Accidental Creative, a speaking and consulting firm that helps teams do their best work consistently, not haphazardly. His book of the same name, about “how to be brilliant at a moment’s notice,” will be published this July by Portfolio.

In 2005, military strategist Thomas Barnett took the stage at the TED Conference to share insights on the state of the US Military. In his talk he said that there are two primary functions of the military: to take ground, then to maintain that ground once it’s been taken. Barnett argued that it is quite challenging for the same force to accomplish both tasks well because they each require unique skills and practices. You don’t want your advance “Leviathan” force to have to oscillate between taking new ground and administrating a system, yet that’s frequently what’s required.

As creatives, we are primarily wired to take ground. We are the Leviathan force. We love to invent things, to develop elegant solutions, to design and fabricate worlds. But those of us who work in an organizational setting or with clients know that this passion for taking ground often comes into conflict with the need of our manager or client to ensure that we’re protecting the ground that’s already been taken. In other words, they want us to be creative, but to be practical all at once.    Read More →

“Every Hero Needs a Bad Guy”: Who Are You Fighting Against?

Todd Henry runs The Accidental Creative, a speaking and consulting firm that helps teams do their best work consistently, not haphazardly. His book of the same name, about “how to be brilliant at a moment’s notice,” will be published this July by Portfolio.

My two sons are obsessed with superheroes. They asked for something very specific for their birthdays–two action figures. One is a superhero and one is “bad guy,” as they called him. Curious, my wife asked our oldest son why he wanted those two particular action figures instead of two superheroes, to which he quickly responded, “Mommy…every superhero needs a bad guy to fight.”

Word of profundity often come out of nowhere in our house. As I sat to write later that day, my son’s words echoed through my mind. Every hero needs a bad guy… I thought about purpose, uniqueness, brilliance, and the importance of doing meaningful work.

It’s easy to identify what you’re “for.” For example, I know that my mission is to bring freedom to creatives; to unleash them so that they can do brilliant work. I like to consider myself an arms dealer for the creative revolution.

But I had difficulty identifying my “bad guy.” I know what I’m fighting for, but what am I fighting against? I tried to think about the times when I’ve been emotionally moved in my work. It’s usually when I encounter a creative who is in a season of incredible productivity, someone who’s doing work beyond their expectations and is thoroughly thriving both personally and professionally.

On the flip side, I’m also moved when I first encounter someone who is living in a kind of self-imposed prison. Though the bars are obvious to those around them, they continue to live in mediocrity. I grieve their loss of freedom. In the end, I think apathy is my bad guy. My arch-nemesis. My Lex Luthor.

As a creative, it’s important to know what you’re fighting for, but it’s also important to know what you’re fighting against. This is the yang to your yin. We need two points of reference in order to navigate properly. Otherwise, we can never be certain what direction we’re truly headed in.

What are you fighting for? What’s the “why” behind the work you do? But equally as important, what are you fighting against? This is a critical question for any creative, brand, or leader to answer.

Creative work is a series of small, everyday battles. It’s an assault on the beachhead of apathy. Know your enemy, kick some butt, and take some ground.

How Not to Succeed: 5 Ways to Make Sure Everyone Knows You Have an MBA

Congratulations on getting your MBA! You are now extremely special. No one else on the planet has one, after all. The people at your new company who don’t have one, including your boss, will enjoy hearing all about it. But they’ll need frequent reminders, especially the part about how it makes you better than them. Here are some tips to maximize your effectiveness:

1. Add “MBA” to your email signature, as if you’re a PhD. This only takes thirty seconds to do, but you’ll be amazed at the impact it has. Every single time you send an email, the recipient will be reminded of your impressive academic credentials. Don’t be surprised if complete strangers start greeting you in the hallways. “Hey, look, it’s the guy with the MBA!”    Read More →

Bullet Points: 2/3 of Workers Want to Leave; Small Biz “Likes” Social Media

  • The employees are restless. A Deloitte survey of folks working at big companies found that 2/3 of them want a new job. As Forbes reports, “while Baby Boomers (age 48-65) were unhappiest with their employers, members of Generation X (age 32-47) were the most likely to be seriously looking.”
  • What’s the best way to go about getting an assistant? When Jason Fried and his boutique software company 37signals were ready to place an ad, they decided to focus on actions rather than “a boring list of skills.” Instead, the want ad had “a list of 26 things that this person would have done in a week had he or she been working here.” [Inc.]
  • The design blog Demilked turns its eye on some of the funniest and most creative fitness ads.
  • “Don’t Measure Success by Follower Counts” and other tips for small businesses still getting used to social media and what it can and can’t do for them.
  • Although it sounds as if it could be turned into an Onion article itself, it’s true: “content marketers” of all stripes can learn a lot about how the faux news provider creates its stories. Hint: lots of ideas, headlines, and stories get axed.

How Not to Succeed in Business: 5 Ways to Lead Like a General, not a Coach!

“Management experts” (insert sarcastic chuckle here) are fond of saying that effective business managers lead like coaches, not generals. They point out that in today’s dynamic business world, where top employees have specialized skills as well as the freedom and motivation to change jobs to achieve their career goals, treating employees like regimented foot soldiers is a recipe for disaster. Coaching them like members of a high-performing athletic team is a more productive approach.

What these so-called “experts” fail to understand is that business is a battleground, not a junior-high girls’ badminton league. To succeed, you’ve got to crush your competitors, and what better way to instill that mindset than by crushing your own employees first?

Here are five great ways to do that:

1. Talk, don’t listen! Generals give commands. Coaches have team meetings, make suggestions, and (snicker, snicker) solicit team input. If Patton had adopted the coaching style of leadership during WWII, we’d all be speaking German.    Read More →

How Not to Succeed in Business: 5 Tips for Hiring a Crappy Team

The digital media strategist Todd Tarpley has launched businesses for A&E, Bravo, and Nielsen. Because there are already hundreds of blogs and books telling managers how to succeed, his “How Not to Succeed” series uses his expertise to help managers learn how to fail instead.

You’ve just been given oversight of a new product launch. Your first task is to hire a team. Here’s how to screw it up:

1. Hire as if it’s a mature business. That means hiring people who have been successfully doing one thing, one way, for a long time. After all, you’re trying to bring some stability to the organization. Why put a premium on versatility and general intelligence? Whatever business plan you have laid out will surely be exactly the same a year from now–no unforeseen changes, no evolution, no growth. People who have worked at the same job and company for ten years or more will fit right into a startup environment–and when things change, they’re prepared to roll with the punches. What could possibly go wrong?

2. If there’s an existing team, don’t make any adjustments or changes. Don’t even bother to interview the members of the current team to get their insights on how things might function more efficiently, or how they would do things differently if they were in charge. They’re NOT in charge, so don’t let them think they are. And whatever they do, I’m sure they do a good job or they wouldn’t be here. Right?    Read More →

Last of the Heroes

Jeff Gothelf, a user experience designer working for TheLadders.com, blogs for us about project management and UX careers and trends.

Designers want to be heroes.

Let that soak in for a second. It’s true. Design is a hero-based practice.

To be known as the designer who conceived the iPod or the genius behind the game-changing interaction design of Mint.com is an accolade many seek. Those are product designs, but this mentality is even more prevalent inside interactive agencies. Agencies want to win awards because awards attract new business.

Hero-focused design is promoted even further because of the transient nature of employment at an interactive agency. The more successful you are as an individual designer at an agency, the easier it is for you to get that next gig or step up the design ladder.

The problem is heroes work alone. They don’t collaborate or open their work for review. They reveal work only when they feel it’s “ready,” and they typically seek to control the direction of the project very heavily. The stronger a designer’s hand in the project, the theory goes, the more he or she can lay claim to that project’s success.    Read More →

Storytelling in the Age of Data

Today, as always, a big part of successful marketing is about telling stories that resonate with customers and business prospects. What’s changed is that the method for telling those stories is increasingly becoming based on data. In fact, Google recently started publishing a book (with companion website) on that very subject.

Ask yourself: where has the Internet created real value? It’s mainly been in data analysis. The technology platforms for social media, music downloads, movie streaming, ad serving, and site analytics all generate huge amounts of data. Buried inside this data are valuable business insights, if you can tease them out and package them in a way that people understand. In fact, it’s this move towards data insight and analysis that may end up saving some old-school industries. The New York Times in particular does a nice job showing how the 2011 federal budget is allocated and spent. It’s a lot easier to be shown how much money is tied up in non-discretionary spending than to be told about it, and it foretells the role our most important newspapers may play in the future.    Read More →

Welcome to Our New Site and Blog

Dearest Guns,

Thank you for your patience. We’ve ripped off the Band-Aid and are finally proud to show off our big new beautiful site. We couldn’t have done it without you.

What’s behind all the change? The drive to build a new kind of experience came out of having a whole lot of pent-up ideas about the future of work — we needed to bust them out. And we were feeling a little confined–we wanted to have a two-way conversation with you guys, and our last site wasn’t set up for that.

Enter: the idea of getting our own blog on. Thrilling, terrifying, the right thing. We teach a class on it, for God’s sake. But suddenly we had a case of the jitters. Our big concern, the one many companies have, is can we sustain it? Nothing is more annoying than a corporate blog where the content doesn’t change. And so while we were waiting out the worst recession since the depression, like all of you, we decided to get to test out some of our ideas on Twitter. Doing so helped us build our confidence (thank you, Biz Stone). We learned what you guys cared about and what you didn’t. And the exercise itself helped us to discover career content everywhere — in pop culture, in the economy, in the tales you lived to tell from the job-hunting front lines. Of course, not everything can be said in 140 characters, which is why after 18 months of active tweeting we’re ready for the next step. Hopefully you will be too.

You’ll see a few big changes on the site:     Read More →

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Product Management, User Experience, Information Architecture, Interaction Design, Usability Testing

Project Management, Program Management, Production, Content Production

Animation, Art Direction, Creative Direction, Corporate Identity, Flash Design/Dev, Graphic Design, Web Design

Content Strategy, Editorial, Copywriting, Copy Editing, Research, Blog Outreach

Brand Management, Business Development, Sales, Product Marketing, Event/Conference Planning, Promotions, Marcomms, Corporate Comms, Direct Marketing, E-Marketing, Public Relations, Market Research

Account Management, Account/Brand Planning, Media Strategy, Communications Planning, Media Planning/Buying, Social Media, Search (SEM, SEO), Web Metrics & Analytics

Web Development, Front End Development

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