work politics

THG @SXSW: Using an “Army of Interns” to Kick Your Business into High Gear

We have a bumper crop of Hired Guns presenting their ideas at next month’s SXSW Interactive. Over the next few weeks we’ll be profiling them, so that you can get a taste of their ideas — whether or not you’ll be making it to Austin yourself.

Marshalling Your Army of Interns
Tuesday, March 13, 3:30
Presenter: Larry Smith

Your Twesume
(your resume in 140 characters or less):

Mine is just six words: “Tell your story, that’s my story.”

Why did you want to speak at SXSW?
I’ve learned so much in the years I’ve gone to SXSW, and I’m thrilled to offer any knowledge I can back. This year I’m leading a “Core Conversation.” It will be a nice change of pace: rather than doing a panel or fancy presentation where I’m the “expert,” I’ll be leading a discussion in a room of very smart people sharing tips and experiences together.

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There’s Still Time to Get that Raise for Next Year — If You Hurry

You’ve finally finished off the last of the leftovers from Thanksgiving, and now December is staring you in the face, another year gone by. Your wallet is also feeling the effects of those “doorbuster” specials from Black Friday. With the rest of the holiday activities looming, it sure would be nice to have some extra cash.

However, many people are nervous about approaching their boss to talk about their performance. They have questions. Is now a good time to ask? How should I approach the topic? Will I seem greedy? To make things easier, it helps to have a plan. Let’s call it

The Past, Present, and Future Plan
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Cut Through the Dithering and Pick Up That Phone!

Cisco 7936 IP Conference StationThese days, it’s much more normal to start a “conversation” with colleagues and clients or to bring up an issue with them through an email rather than a phone call. Emails are great for creating a paper trail, and their convenience is hard to beat, but their drawbacks are often overlooked. And good old phone calls have a lot going for them.

Writing for the Harvard Business Review, the venture capitalist Anthony Tjan makes a good case for using the phone and face-to-face meetings much more frequently, especially “when people are trying to resolve a conflict or communicate an important business decision.”

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Are Performance Reviews Worth It?

Chances are that performance reviews aren’t anyone’s favorite aspect of the modern workplace, but that doesn’t mean they’re useless paperwork. In the Globe and Mail, Marjo Johne makes the case for them, quoting a partner in an accounting firm who says that a review “removes a lot of uncertainty amongst employees about how they are performing at work.” Johne also gets some advice on how smaller companies can do reviews effectively. She also notes that in smaller companies, it’s extra-important to make sure that reviews are constructive, with an emphasis on improvement rather than fault-finding.

Related: Evil HR Lady on why formal performance reviews may not always be essential: “start asking for regular feedback” instead.

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Bullet Points: Low Morale Costs a Lot; Say Hello to Weekly Performance Reviews

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Bullet Points: Nice Guys Finish Last; Social Recruiting Blossoms; Is Middle Management Going Out of Style?

  • “[Agreeable] workers earn significantly lower incomes than less agreeable ones,” writes Rachel Emma Silverman in the Wall Street Journal. The gap, which is larger for men, is discussed in a paper presented at this year’s meeting of the Academy of Management.
  • Professor Lynda Gratton’s book The Shift predicts the end of middle management. But the Economist marshals some facts and decides that “there are still reasons to believe that theirs is not a wholly useless profession“: “it could be argued that the demise of the middle manager correlates all too suspiciously with the rise in the cult of the CEO.”
  • Recruiters’ love for social media isn’t going away: it’s just too good at finding those appealing “passive candidates.” [Baltimore Sun]
  • NPR looks at the companies who will guarantee you a certain number of Twitter followers—for a price.
  • The advice is for those in finance, but we think it’s got a much broader application. “Stop doing dumb stuff,” says Steve Player. “Much of this ‘dumb stuff’ masquerades as standard finance processes,” but stopping it is the “only way you can find the time for doing critical things that can add value.”
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    Bullet Points: The Downside of Low Turnover; Making Your Company Resilient; the Point of Social Media Experts

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    Bullet Points: Suboptimal Bosses and Clients; Making Time for Vacation

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    Bullet Points: How to Sink That IT Job Interview; Google Worker #59; Should Women Bother with Tech Conferences?

    • Susannah Breslin’s experiences at TechWeek made her wonder if women should even make the effort to go to tech conferences at all: bottom line, “it makes them depressed.” As you’d except, lots of discussion about this….
    • Mashable celebrates its six-year anniversary with an infographic of the developments in tech during that time.
    • Lying and being unprepared—they’re but a few of the ways you can 86 yourself from the IT job you’re after. [InfoWorld]
    • “… college graduates who enter the labor force during a recession make significantly less money—in their first year and over the course of their careers—than grads who walk into an economic boom.” [NationalJournal]
    • Douglas Edwards’s book about being Google brand manager—the 59th employee to be hired—is shaping up to be one of the major tech reads of the summer. The WSJ recently ran an excerpt from “I’m Feeling Lucky.”
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    Hiring: Dealing with the Double-edged Sword of Specialization

    No one excels in everything. If you’re a startup with limited funds, then you have no choice but to hire generalists. Employees who wear many hats can produce a minimally viable product faster and more cheaply. And a smaller team means a nimbler team, which takes less time to make decisions.

    The downside, of course, is that rarely will someone be an excellent engineer, product person and CEO all rolled in one. Rarely is someone a great saleswoman, marketer, and financial analyst. And even more rarely is someone a great UX designer, writer, visual designer, and researcher. Everyone has a finite number of strengths, and that means that your startup will suffer from a lack of talent in the areas in which your team is weak.

    Fast-forward a bit, to when your company has grown to the point at which you can start hiring for specialized positions. You can bring in the top players in all the essential disciplines and start filling out the areas in which you’ve been weak. From a hiring perspective, things get a bit easier: you know exactly what you need. However, the startup world still tends to attract players who can play multiple positions. It rarely attracts star single-position players. You may still find yourself interviewing generalists—some of whom are very talented—but the organization you’ve now created mostly needs specialists. If you hire a generalist for a specialist position, he or she is likely to feel underutilized and start branching out of the space you’ve carved out for them.

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